Contact Us

wealtharrives regards the whole-cycle service experience of every card purchaser as the core cornerstone of brand operation, and we sincerely invite every user to send in consultation inquiries, real usage experience feedback and practical improvement proposals.

You may raise questions covering gift card face value configuration, validity period setup rules, personalized card surface engraving customization schemes, anti-counterfeit technology parameters and packaging matching options; you can also submit exclusive original card design concepts and creative gifting collocation ideas; if you encounter obstacles in card order creation, payment exception settlement, parcel logistics tracking, lost card reissue, balance inquiry, return and refund and other after-sales links, our official customer service team is ready to offer targeted professional support at any time via the exclusive contact channels listed below.

Official Contact Information

Email: service@wealtharrives.com

Phone: +00852-6562973

Address: 785 Tai Wong Kok Road, Sai Kung District, Hong Kong

Official Service Hours & Reply Mechanism

Our full-time dedicated customer service specialists deliver one-on-one exclusive online consulting support on official business days: Monday to Friday, 9:00 a.m. – 6:00 p.m. (Hong Kong Standard Time).

We treat every user’s appeal, consultation message and feedback content with full sincerity and attention. All incoming consultation emails, optimization suggestions and gift card related after-sales applications will be sorted out, verified item by item and replied sequentially within 24–48 working hours, guaranteeing that all troubles emerging throughout your card ordering, customization and usage cycle get resolved rapidly and properly.