Privacy Policy

wealtharrives (hereinafter referred to as "we", "us" or "our brand") regards the privacy protection of card purchasers and card holders as a core operating bottom line. We fully respect each user’s legitimate rights to personal information, and formulate rigorous norms governing the collection, storage, processing and authorized usage of user data. This Privacy Policy clearly defines the rules of data acquisition and management when you browse our official website, view various gift card products, submit card issuance orders, complete member registration and interact with our card customization, distribution and value management services. Any act of accessing the platform and using our gift card related services shall be deemed that you have fully read, acknowledged and voluntarily accepted all data protection clauses laid down in this policy.

1 Classification of Collected User Information

To continuously enrich our gift card product matrix, upgrade the whole online service experience, launch personalized card surface customization recommendations and ensure efficient order auditing, card production delivery and long-term post-issuing value management, we divide the user information collected during your platform interaction into two major categories:

Actively Submitted Personal Information

You will voluntarily provide identity materials and transaction data when you independently operate on our platform, covering the following scenarios:
  • Complete member account registration, account binding and supplementary filling of personal profile details
  • Submit gift card issuance orders and complete online payment settlement procedures
  • Consult gift card face value configuration, validity period setting, card surface personalized customization, logistics distribution and loss reporting & reissue after-sales issues
  • Subscribe to new card type launch notifications, holiday customized preferential packages and exclusive member benefit newsletters
The scope of collected information includes your real full name, exclusive reserved email address, contact mobile phone number, parcel receiving address, billing address and complete historical gift card order transaction records.

Automatically Captured Technical & Behavioral Data

When you visit and browse the pages of our official website, the system will automatically collect anonymized non-personally identifiable technical data and browsing behavior tracks to support platform operational optimization, without accessing sensitive private personal content:
  • Visitor network IP address and geographic access area
  • Browser brand, version number and running parameter configuration
  • Access device model, operating system version and basic hardware attributes
  • Gift card product browsing records, page access paths and single-page stay duration
Such technical data is only adopted to analyze website running stability, optimize page loading smoothness, count hot-selling card styles and adjust personalized service experience, and will never be applied to unauthorized commercial promotion and expansion activities.

2 Legal & Standardized Information Usage Specifications

We only utilize your personal information within the boundary of legal business demands and actual service scenarios, and all usage purposes comply with globally recognized privacy protection laws and regulations, detailed as follows:
  • Carry out full-link processing of gift card orders, including order authenticity verification, customized card production scheduling, logistics outbound arrangement, as well as standardized handling of loss reissue, balance inquiry, refund and other post-issuing after-sales businesses
  • Send real-time order progress reminders and parcel logistics update notifications in a timely manner, and give professional replies to users’ daily consultation content and service feedback
  • Analyze user browsing and consumption big data to optimize card surface design styles, enrich card face value combinations and expand applicable consumption scenarios of gift cards
  • Push new card launch information, holiday gifting schemes and exclusive limited preferential activities via email (only on the premise of your explicit authorization and active subscription)
  • Identify abnormal payment and malicious order behaviors, block platform fraud risks, safeguard users’ fund security and maintain stable normal operation of the platform
  • Perform statutory corporate obligations and abide by local data supervision and management regulatory requirements
We hereby solemnly promise: we will never sell, rent or illegally disclose your private personal information to any third-party institutions or natural persons in exchange for commercial interests.

3 Application of Cookies and Intelligent Tracking Technologies

Our official website deploys standard Cookie tools and lightweight intelligent tracking technologies, aiming to optimize your browsing, customized design and ordering experience of various gift card products. These technologies can accurately record your browsing habits, card style preference tendencies and personalized account configuration habits, help the system retain customized settings, and realize targeted recommendation of matched gift card solutions.
Core applicable scenarios include persistent login status retention, favorite customization scheme saving, platform traffic statistical analysis and display priority adjustment of popular gift card products. You can freely enable, disable or reset Cookie functions through your own browser setting page. Please note that closing part of the tracking permission may lead to partial website functions being unavailable, which will interfere with your normal card ordering and customization operation experience.

4 Information Sharing & Compliance Disclosure Rules

We will never actively share users’ private personal information without your explicit authorization. Only under the following compliant legal scenarios, we will provide necessary minimal data to cooperative institutions or regulatory authorities, and all shared data are bound by strict confidentiality agreements.

Authorized Business Partners

To guarantee the smooth completion of gift card order payment settlement and physical card parcel delivery, we share the least necessary information with third-party professional service providers, including payment clearing institutions, logistics delivery couriers, email notification service providers and professional data analysis teams.

Legal Supervision & Public Interest Protection Scenarios

We may disclose user information in accordance with mandatory legal provisions, judicial investigation procedures and official regulatory orders issued by competent authorities. Meanwhile, we reserve the right to disclose relevant user data to protect the legitimate rights and interests, property safety of wealtharrives, platform registered users and social public interests.
Except for the above statutory and authorized situations, we will never transfer your personal information to irrelevant third-party platforms for commercial marketing and promotion purposes.

5 Users’ Independent Controllable Privacy Rights

You have complete legal control over your own personal information, and can independently exercise the following legitimate rights at any time:
  • Real-time query, revision, supplement and update of account basic information and parcel receiving address data
  • Unsubscribe from brand marketing emails, activity push messages and holiday customized scheme newsletters
  • Submit an application for account cancellation and complete personal data clearing (subject to the mandatory data retention clauses stipulated by law)
If you need to exercise the above privacy rights or cancel subscription to notification emails, please get in touch with our official customer service team:

Email: service@wealtharrives.com

Phone: +00852-6562973

6 Minor User Privacy Protection Mechanism

All gift card customized products and online ordering services operated by wealtharrives are officially positioned to serve users aged 13 and above. Our platform does not provide any card ordering and customization services for children under the age of 13, and we will not actively collect, store or process any personal information of underage minors. If you find that our platform has accidentally obtained minor user information due to unexpected accidents, please contact us promptly, and we will thoroughly clean up and permanently delete all relevant data records immediately.

7 Platform Information Security Protection System

We have built a complete technical defense framework and internal standardized management system for user data security protection. Multiple protection measures including encrypted data storage, hierarchical access permission management and 24-hour real-time risk early warning monitoring effectively prevent unauthorized access, information leakage, artificial tampering and malicious abuse of your personal information.
It needs to be clearly explained that internet information transmission has inherent objective technical risks, and no online service platform can achieve absolute 100% zero-risk data security. Therefore, we will deploy the highest level of protection means to guard your personal information, but we cannot guarantee absolute safety during network data transmission.

8 Cross-border Service Tips for Overseas Users

If you access our official website and place gift card customization orders from regions outside Hong Kong, your personal information may be transmitted across borders, stored and processed within the scope permitted by compliance laws. Your continuous use of our platform ordering services means you voluntarily agree to the standardized cross-border data processing operations carried out by us in accordance with local laws and regulatory rules.

9 Policy Revision & Update Mechanism

We reserve the right to dynamically adjust and revise this Privacy Policy according to brand business expansion, platform function iterative upgrade, service system optimization and revision of local data protection laws and regulations. After the clauses are adjusted and updated, the "Last Updated" timestamp marked on the policy page will be refreshed synchronously. We recommend users to regularly browse this page to keep abreast of the latest effective privacy protection clauses.

10 Official Contact Channels

If you have questions, doubts or rights protection demands regarding this Privacy Policy and your personal information protection legitimate rights, please contact us through the exclusive official dedicated channels below:

Email: service@wealtharrives.com

Phone: +00852-6562973

Address: 785 Tai Wong Kok Road, Sai Kung District, Hong Kong